Rx Optical Blog Image We Care 10.02.19

We Care, and Here’s How We Show It

If you’ve ever visited one of our offices, you’ll see we do things a differently. Our team is overly enthusiastic and passionate about providing awesome experiences from the minute you walk in the door to exam to ordering to pick-up.

Our focus is on the experience, we build relationships with our patients and the communities we reside in. You are the reason we are here, and we couldn’t be more thankful for you.

We Work with You

Your eye health is just that—your eye health. We want you to know exactly what’s going on with your eyes, and we communicate through each step of your visit.

There is no substitute for an in-person eye exam, when we know how you spend your time, where you work and how you play, we can ensure nothing is missed and your eyes are protected. What’s even better? We’ll talk to you about it in a way that you understand—none of that doctor speak nonsense.

Regular eye exams are important to establish your prescription—and we’ll help you do that—but they’re also super important preventative measures. When you stop in, we’ll look at your overall eye health, which can go a long way towards catching conditions like glaucoma early on. Remember: early detection can help prevent or minimize complications like blindness.

We Find the Perfect Fit

Did you know that a good pair of glasses requires more than just the right prescription? Crazy, isn’t it? The frame material, shape, size, and lens material can all make a huge impact on whether or not your glasses work how you need them to.

For example, if you’re always hitting the gym, you need glasses that can keep up with you on the treadmill and won’t slide off your face throughout your workout. If you spend a lot of time running back and forth from inside to outside, you need glasses that provide UV protection.

Frame shape and size, along with lens material, play a big role in the thickness and weight of your lenses. That’s why our opticians are trained to design the best pair of glasses to specifically fit your prescription and lifestyle.

We want you to love how your glasses look on you, but we also want you to fall in love with how they fit into your day-to-day life. It’s just another way we show how much we care.

We’re There for You

The right eyewear can make a huge impact on your life. That’s why we’re here whenever disaster strikes, because accidents always happen.

Did you smash your glasses? Our Worry-Free Warranty has you covered. Want more good news? If you lose your lenses, we can help with that, too. Why? Because we care.

Everyone has different needs, which is why we offer a bunch of different eyewear options, from polarized prescription sunglasses to contacts and everything in between. If you need something, all you have to do is ask. We’re happy to help!

We’re Part of the Community

At the end of the day, we come to work every day because we love helping the people in our community.

We’ve been shopping local and giving back since long before your favorite farm-to-table restaurant existed. That’s because we love Michigan and the people who live here. How can you tell? You can see us all over the place, sponsoring local teams, running in marathons, and giving back in other ways.

Our team is made up of people just like you, which means we want to get to know everyone who sets foot in one of our offices. We want to build a relationship with you, not just treat you like another number. It’s what you deserve.
Ready for a whole new eye care experience? Schedule an appointment today. We’d love to get to know you.